Politique de Confidentialité

www.rosamaitea.com

Last updated on 26/03/2021.

Preamble

This Privacy Policy informs you about how Rosa Polita uses and protects the information you provide to us when you use this website, which can be accessed from the following URL: www.rosamaitea.com (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by Rosa Polita, in particular in order to comply with any legal or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These changes are binding on the user as soon as they have been informed of the publication of the updated privacy policy, and have accepted it.

Article 1. Parties

This privacy policy is applicable between the publisher of the Site, hereinafter  referred to as the "Publisher", and any person connecting to the Site, hereinafter referred to as the "User".

Article 2. Definitions

"  Site Content": elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

"Publisher": Rosa Polita, SASU in her capacity as publisher of the Site.

"User": any person connecting to the Site.

"Site" means the website accessible at URL www.rosamaitea.com , as well as sub-sites, mirror sites, portals and variations of URLs related thereto.

Article 3. Scope

This privacy policy is applicable to all Users. Clicking "I Agree" when registering on the Site will imply your full acceptance of the same. Similarly, clicking on "I accept" in the cookie information banner displayed on the Site confirms your acceptance, while allowing you to customize the cookies that will or will not be applied to you. You acknowledge that you have fully read them and accept them without restriction.

The User acknowledges the evidentiary value of the Publisher's automatic registration systems and, unless he provides proof to the contrary, he waives the right to contest them in the event of a dispute.

Acceptance of this privacy policy assumes that Users have the necessary legal capacity to do so or that they are at least 16 years old, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are under 16 years of age, or that they hold a mandate if they are acting on behalf of a legal person.

Article 4. Personal data

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016 and the national legislation in force, the Publisher provides you with the following information:

4.1. Identity of the Data Controller

The person responsible for the collection and processing of the data on the Website is Rosa Polita, SASU, whose registered office is  located at 36 rue la Bruyère 890652753.

4.2. Data collection by the Publisher

Data Collected

Data collected when browsing the Site

When browsing the Site, you consent to the Publisher collecting information relating to: the content you view and click on; demographics; the device used and its software environment; your location; your connection data (opening hours, IP address, etc.).

Data collected when using the contact form or contact email address

The use of the contact form or the contact email address by the User implies the collection by the Publisher of the following personal data: surname, first name, e-mail address*, telephone number.

Personal data marked with an asterisk is mandatory for the use of the contact form. Users who do not wish to provide the information required for the use of the contact form will not be able to send a message to the Publisher directly from the Site.

Data collected during registration on the Site

The use of the registration form by the User implies the collection by the Publisher of the following personal data: surname*, first name*, postal address*, email address*, date of birth, telephone number.

Personal data marked with an asterisk is mandatory for registration on the Site. Users who do not wish to provide the information required for the use of the registration form will not be able to register directly from the Site.

Data collected when using the newsletter form

As part of the use of the newsletter form, the Publisher may collect and process: your email address.

Purposes of the collection of personal data

The data collected during browsing are subject to automated processing for the purpose of:

  1. Verify the identity of individuals.
  2. Ensure and improve the security of services.
  3. Develop, operate, improve, provide, and manage the Site; Contextualize and improve the User's experience.
  4. Send information and contact people, including by email. Target advertising content.
  5. Avoid any illicit or illegal activity.
  6. Enforce the terms and conditions relating to the use of the Site.
  7. The data collected when using the contact form or the contact email address is subject to automated processing for the purpose of:
    1. Verify the identity of individuals.
    2. Ensure and improve the security of services; Contextualize and improve the User's experience.
    3. Send information and contact people, including by email.
    4. Target advertising content.
    5. Avoid any illicit or illegal activity.

The data collected during registration is subject to automated processing for the purpose of:

  1. Carry out its contractual commitments; Verify the identity of individuals.
  2. Ensure and improve the security of services; Develop, operate, improve, provide, and manage the Site; Contextualize and improve the User's experience.
  3. Send information and contact individuals, including by email; Avoid any illicit or illegal activity.
  4. Enforce the terms and conditions relating to the use of the Site.

The data collected during the use of the newsletter form is subject to automated processing for the purpose of: sending newsletters to the User.

Legal Bases for Processing

The legal basis for the data collected during browsing is the legitimate interest of the Publisher, i.e. to carry out an analysis of behaviour on the Website and to obtain improved security and operation of the Website. Some of this data, such as that resulting from the installation of certain cookies, may have the legal basis of the consent of individuals.

The legal basis for the data collected when using the contact form or the use of the contact email address is the consent of the data subjects.

The legal basis for the data collected during registration is a contractual relationship.

The legal basis for the data collected when using the newsletter form is the consent of the data subjects.

Recipients of the data

The data collected can only be consulted by the members of the Publisher's management, by the staff in charge of preparing your order as well as by the staff in charge of managing the Site, and are never made freely viewable by a third party.

Duration of storage of personal data

The personal data collected during browsing are kept for a reasonable period of time necessary for the proper administration of the Site and for a maximum of 12 months, or until the consent of the persons concerned is withdrawn.

The personal data collected when using the contact form or when sending it to the contact email address is kept for a reasonable period of time necessary for the proper management of the User's request, and for a maximum of 12 months.

The data collected during registration is kept for the duration of the contractual relationship between the Publisher and the User.

The data collected when using the newsletter form will be stored until the consent of the data subjects is withdrawn.

At the end of each of these periods, the Publisher will archive this data and keep it for the time during which its liability may be called into question.

After this retention period, the Publisher undertakes to definitively delete the data of the persons concerned.

Security and confidentiality of personal data

Personal data is stored in secure conditions, according to current technical means, in compliance with the provisions of the General Data Protection Regulation and the national legislation in force.

Minimization of personal data

The Publisher may also collect and process any data voluntarily transmitted by a User, in particular via the free field of the contact form.

The Publisher guides Users as much as possible when they provide unnecessary or superfluous personal data.

The Publisher undertakes to keep and process only the data strictly necessary for its activities, and will delete any data received that is not useful as soon as possible.

4.3. Respect for rights

You have the following rights in relation to your personal data, which you can exercise by writing to us at our postal address or by sending an email to the following address: contact@rosamaitea.com

Right to information, access and communication of data

You have the ability to access your personal data.

Due to the Publisher's obligation of security and confidentiality in the processing of personal data, your request will only be processed if you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request by email) or a signed photocopy of your valid identity document (in the case of a written request),  Both accompanied by the words "I certify on my honour that the copy of this identity document is true to the original. Made in ... the... followed by your signature.

To help you in your process, you will find here a letter template developed by the CNIL.

Right to rectification, deletion and the right to be forgotten

You have the option of requesting the rectification, updating, blocking or deletion of your personal data, which may prove to be inaccurate, erroneous, incomplete or obsolete.

You can also set general and specific guidelines regarding the fate of personal data after your death. If necessary, the heirs of a deceased person may request that the death of their loved one be taken into consideration and/or that the necessary updates be made.

To help you in your process, you will find here a letter template developed by the CNIL.

Right to object to data processing

You have the option to object to the processing of your personal data. To do so, you will need to send an email to the following address: contact@rosamaitea.com. In this email, you will need to specify the data you wish to have deleted as well as the reasons justifying this request, except in the case of commercial prospecting.

Right to data portability

You have the right to receive the personal data you have provided to us in a transferable, open and readable format.

Right to restriction of processing

You have the right to request that the processing of your personal data by the Publisher be restricted. Thus, your data can only be kept and no longer used by the Publisher.

Withdrawal of consent

Your consent is essential for the processing of your data by the Publisher. However, you can withdraw it at any time. This withdrawal will lead to the deletion of your personal data.

However, services requiring the processing of your data by the Publisher will no longer be accessible.

Response times

The Publisher undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

Complaint to the competent authority

If you consider that the Publisher does not comply with its obligations with regard to your personal information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request here.

4.4. Transfer of collected data

Transfer to partners

The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and have access to the data collected on the Site.

The Publisher has previously ensured that its service providers have implemented adequate guarantees and that they comply with strict conditions in terms of confidentiality, use and data protection, for example via the US Privacy Shield.

The User consents to the data collected being transmitted by the Publisher to its partners and being processed by these partners within the framework of third-party services, namely:

No known partner at the moment.

Transfer on requisition or court order

The User also consents to the Publisher communicating the data collected to any person, upon requisition of a state authority or by judicial decision.

Transfer as part of a merger or acquisition

If the Publisher is involved in a merger, sale of assets, financing operation, liquidation or bankruptcy or in an acquisition of all or part of its business by another company, the User consents to the data collected being transmitted by the Publisher to this company and that this company operates the personal data processing referred to in this privacy policy instead of the Publisher.

Article 5. Tracker/Cookie Policy

When you first connect to the Publisher's Site, you are warned by a banner at the bottom of your screen that information relating to your browsing is likely to be recorded in files called "cookies". Our cookie policy allows you to better understand the provisions we implement in terms of browsing on our Site. In particular, it informs you about all the cookies present on our Site, their purpose, and gives you the steps to follow to configure them.

5.1. Use of trackers/cookies

The Publisher of this Site may install a cookie and other tracker on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee you a smooth and optimal navigation on our website.

"Cookies" are small text files of limited size that allow us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Publisher's website, their name, their purpose and their retention period.

5.2. Purposes of trackers

With the help of the information contained in the trackers and cookies used, the Publisher can analyse the number of visitors and the use made of the Website and, where appropriate, facilitate and improve browsing, carry out prospecting operations, develop commercial statistics or display targeted advertising.

5.3. Trackers used

Partner Purpose of processing Shopify Partner Terms Access to secure areas, management of browsing https://www.shopify.com/legal/cookies history .

5.4. Setting your cookie preferences

When you first connect to the Publisher's Site, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner allows you to make a choice as to which cookies you accept or refuse to deposit on your device. You will be deemed to have given your consent to the deposit of cookies by clicking on the "I accept" icon, either globally or individually. On the other hand, you will be deemed to have refused the deposit of cookies by clicking on the "I refuse" icon, once again, this choice may relate to all cookies, or only to some of them. If you do not have a choice, you will be deemed to have refused the deposit of cookies. Your decision will be recorded for 6 months and can be changed at any time.

Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by the Publisher.

Cookies requiring your prior consent

This requirement applies to cookies issued by third parties that are classified as "persistent" in that they remain on your device until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies and social network sharing cookies (such as Facebook, Twitter, Youtube and Instagram).

Audience measurement cookies compile statistics on the number of visitors and the use of various elements of the Website (such as the content/pages you have visited). This data contributes to improving the ergonomics of the Publisher's Website.

5.5. Maximum shelf life of tracers

The trackers are intended to be kept on the User's computer station for a period of up to 12 months. This data is stored in secure conditions, according to current technical means, in compliance with the provisions of the General Data Protection Regulation and the national legislation in force.

5.6. Objection to the use of trackers

Objection to the use of trackers

You can accept or refuse the use of cookies at any time.

The User can delete or disable the use of trackers whenever he/she wishes by modifying the settings of his/her browser. It is possible to consult the Site without trackers.

However, some ancillary functions of the Site may not work if the User has disabled the use of trackers, such as the autocompletion of forms or navigation indicators.

Settings

For more information on cookie management tools, you can consult the dedicated page on the CNIL website  here.

Browser settings

Each Internet browser offers its own cookie management settings. The User can configure his browser software in such a way that cookies are rejected, either systematically or according to their issuer. The User may also configure his browser software in such a way that his acceptance or refusal of cookies is offered to him from time to time, before a cookie is likely to be saved on his terminal.

For the management of cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how to change your cookie preferences:

For Internet ExplorerFor Safari;

For ChromeFor Firefox; For Opera.

Settings using add-ons

The User can also delete or oppose the installation of cookies on his computer by installing an extension on his browser, such as Ghostery, which can be downloaded here.

Article 6. Intellectual property

6.1. Legal Protection of the Contents of the Site

The Contents of the Site may be protected by copyright and database law. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or its beneficiaries or assigns constitutes a violation of Books I and III of the Intellectual Property Code and will be liable to give rise to legal proceedings for infringement

6.2. Contractual protection of the Content of the Site

The User contractually undertakes with the Publisher not to use, reproduce or represent, in any way whatsoever, the Content of the Site, whether or not it is protected by an intellectual property right, for any purpose other than that of its reading by a robot or a browser. This prohibition does not apply to web processors whose sole purpose is to scan the content of the Site for the purpose of indexing.

Article 7. Final Stipulations

7.1. Modifications

This Privacy Policy may be modified at any time by the Publisher. The conditions applicable to the User are those in force when they connect to the Site. Any substantial changes to this privacy policy will be notified when the User logs in for the first time following their entry into force. This new privacy policy will then have to be accepted again.

7.2. Completeness

The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the cancelled provision with a valid provision corresponding to the spirit and purpose of these Terms and Conditions.

7.3. Non-waiver

The Publisher's failure to exercise the rights granted to it herein shall in no way be construed as a waiver of the right to assert these rights.

7.4. Languages

These terms and conditions are offered in French.

7.5. Unfair terms

The stipulations of these terms and conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

Article 8. Disputes

8.1. Applicable law

This Privacy Policy is subject to the application of French law and European regulations, in particular the European General Data Protection Regulation.

8.2. Disputes

Pursuant to Ordinance No. 2015-1033 of August 20, 2015, any disputes that may arise in the context of the execution of these general terms and conditions and for which the parties cannot be resolved amicably must be submitted to Medicys.

8.3. Arbitration

Any dispute relating to or in connection with this Agreement shall be settled by arbitration in accordance with the FastArbitrator Rules of the Digital Institute for Arbitration and Mediation.

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